Legal · Terms of Service
Last updated: April 2026
These Terms of Service (“Terms”) govern your use of the website and services provided by FNTN Marketing LLC (“FNTN Marketing,” “we,” “our,” or “us”). Please read them carefully before purchasing an engagement or using our site.
By accessing our website, submitting a contact form, booking a discovery call, or purchasing an engagement, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our services. These Terms form a binding contract between you and FNTN Marketing LLC.
FNTN Marketing provides brand strategy, content, marketing campaigns, and website services for businesses. Our work centers on positioning, creative, media, and growth execution. The specific deliverables included in any engagement are described in the proposal or statement of work you approve at the point of purchase.
Our services are professional marketing services. We are an independent studio and are not affiliated with, or an agent of, any advertising platform.
Marketing outcomes are not guaranteed. We bring experience, strategy, and diligent execution to every engagement, but we do not and cannot guarantee specific results such as revenue, rankings, follower counts, conversion rates, or campaign performance. Results depend on many factors outside our control, including your product, market, budget, and platform behavior.
You are responsible for the accuracy of any claims, offers, and assets you ask us to promote, and for ensuring your business and its advertising comply with all applicable laws and the policies of the platforms you advertise on.
Third-party platform fees (ad spend, software subscriptions, and similar) are billed by those providers directly and are separate from our service fees unless your agreement states otherwise.
To use our services, you must:
Program fees are disclosed at the point of purchase. All payments are processed by Stripe, Inc. in U.S. dollars. By purchasing a program you authorize us, through Stripe, to charge your payment method for the amounts and on the schedule shown at checkout.
Recurring programs: Monthly or multi-month programs renew automatically at the end of each billing cycle unless you cancel before the next charge. You can cancel a recurring program at any time by emailing support@fntnmarketing.com. Cancellation stops future charges; refunds are governed by our refund policy.
Failed payments: If a scheduled charge fails, we will attempt to contact you and reattempt the charge for up to fourteen (14) days. If payment cannot be collected, we may pause or end the engagement.
Cancellation and refund terms are described in our Refund Policy, which is incorporated into these Terms by reference.
Good work needs both sides to show up. As a client, you agree to:
Our proprietary frameworks, templates, and any materials we publish on our website remain the intellectual property of FNTN Marketing LLC. Final deliverables we create specifically for you become yours once your invoices for that work are paid in full, except for any third-party or licensed assets, which remain subject to their own licenses. You may not resell or redistribute our underlying templates or frameworks without our written permission.
To the fullest extent permitted by law, FNTN Marketing LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our services, including lost profits, lost data, or personal injury, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim relating to our services is limited to the total fees you actually paid us during the twelve (12) months preceding the event giving rise to the claim.
You acknowledge that marketing involves inherent uncertainty and that results are not guaranteed. You agree that you are responsible for your own business decisions and for ensuring your advertising complies with applicable laws and platform policies.
You agree to indemnify and hold harmless FNTN Marketing LLC and its personnel from any third-party claims, losses, or expenses (including reasonable attorney’s fees) arising out of your breach of these Terms, your violation of any law, or information you submitted that was inaccurate or misleading.
These Terms are governed by the laws of the state in which FNTN Marketing LLC is registered, without regard to its conflict-of-law principles.
Informal resolution first. If a dispute arises, you agree to contact us in writing at support@fntnmarketing.com and work with us in good faith to resolve it for at least thirty (30) days before taking any further action.
Arbitration. If the dispute is not resolved informally, you and FNTN Marketing agree to resolve it through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. You and we each waive any right to a jury trial or to participate in a class action. This clause does not prevent either party from bringing qualifying claims in small claims court.
We may update these Terms from time to time. When we make a material change, we will update the “Last updated” date above and, for active clients, send an email notification at least thirty (30) days before the change takes effect. Your continued use of our services after the effective date means you accept the updated Terms.
Questions about these Terms can be sent to:
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